Terms and Conditions

Cancellation & Refund Policy

BJS offers a refund policy to the donors only in case there has been an error / technical reason for the transfer due to which donors have mistakenly made double payments or donated extra amount. We will be happy to refund the donation provided the donor informs BJS via email ( donation@bjsindia.org) / letter (via courier only to our Pune office) and claims her / his refund within 7 days from the date of donation and can expect to receive the refund within 30 calendar days from the request date of return. The information regarding the refund will be notified via email/letter with the complete details. The refund will be made by a/c payee cheque or NEFT only on the name of the donating party. No refund /cancellation request for the donated amount by any donor will be entertained for online donation through the online payment gateway after the donation is accepted by our online payment gateway service providers unless there is a fraud notification from our payment gateway service providers.

Privacy policy

At BJS, we respect the privacy of the users of our website. This Privacy Statement is intended to lay down the practices we follow for honouring the privacy preferences of the people visiting our website www.bjsindia.org. The Privacy Policy document also elaborates on our information collection and sharing practices. Irrespective of the mode in which we receive your personal information (whether via this website or over the phone or through any other means), we make all earnest attempts to honour your privacy. This document contains the requisite information about BJS responsibilities, your rights, information which is collected by us and how it is used.

BY ACCESSING AND/OR USING THIS WEBSITE, YOU agree to abide by the practices described in this Privacy Statement which may be changed from time to time.

INFORMATION WE COLLECT FROM YOU: We collect information from you to extend services like processing of your donations, providing receipts and tax exemption certificates, sending regular updates about the work we do for drought, respond to your queries and apprising you of the new opportunities to support us in our movement to make Maharashtra Drought Free. We seek your personal information when you make a donation, request a communication from us, pledge support to our work and join our missed call campaigns and / or volunteering with BJS. This information may be sought over the phone, through the websiteor by via email.

INFORMATION SECURITY: BJS has in place the necessary security mechanisms and only designated employees have access to your personal information. All online transactions are done on a secure server. Donation pages are verified and are processed using a merchant account.

Data Security: We take utmost precautions with your data; we will never share your information. We also do not store any sensitive information like your credit card or bank details.

SHARING YOUR PERSONAL INFORMATION: Except in the limited circumstances elicited below, BJS will never intentionally share your email addresses, phone numbers or financial information.

  1. Credit/Debit Card Transactions, Electronic Fund Transfers and Payments by Cheque: We avail the services of third parties to provide donation facilities by the means of cheque, credit/debit card payments or electronic fund transfers. While your information may be shared with these third parties, we make stringent efforts to require all third party service-providers to hold personal information in strict confidence. However, since we do not have complete control over these third parties, we cannot guarantee your privacy.
  2. Necessity: If BJS is convinced that there has been some inappropriate activity with or on our website/webpages, communications, charitable services or personal or real property or if we have reasons to believe that any using one of the BJS website, our donors, employees, partners, vendors, etc. have been inflicted with any harm, we will disclose (we may or may not notify you) personal information as we deem appropriate.
  3. Required by Law: If any government or legal bodies require any information from us under the purview of a law or a legal compliance, we may go ahead and disclose the same.
  • For VISA Debit Card Issued in India (VBV)/ MasterCard Debit Card Issued in India (MSC)/Any Maestro Debit Card/HDFC Bank/MasterCard/Visa, the charges will be billed to your credit card as Bhartiya Jain Sanghatana.
  • After submitting the page, please wait for the intimation from the server, DO NOT press back or Refresh button in order to avoid double charge.
  • For Credit Card users: All prices are listed in Indian Rupee. If you use a non-Indian credit card, your bank will convert to your local currency based on prevailing exchange rates.
  • For online donations, 80G certificate will be made available within 7 working days of the donation amount getting deducted from your account. Hard copy of the 80G certificate can be provided on special request. Please write to donation@bjsindia.org and quote your Receipt No.
  • Security Advisory: To ensure the security of your data, please close the browser window once your transaction is completed.